Bug Report
Crashes, rule mistakes, display issues, installation problems, or anything that does not behave as expected.
Open Bug TemplateSupport Center
Help for every match.
Use the right issue template and include your platform, app version, Game Center sign-in state, and the exact move or screen where the problem happens.
Issue Templates
Start with the support path that matches the problem.
Game Center Online 2P
Sign-in, matchmaker, Auto-Match, active match refresh, resume, stuck turns, or turn delivery issues.
Open Online TemplateFeature Request
Ideas for clearer play, stronger accessibility, new settings, or better iPhone, iPad, and Mac behavior.
Open Feature TemplateBefore Filing
Small details make fixes faster.
- Install the newest TestFlight or App Store build before reporting a fixed bug.
- For Online 2P, sign in to Game Center on each device with different Apple IDs.
- Use Refresh in the Online 2P panel if an active match or turn does not appear immediately.
- Add a screenshot or short screen recording when it helps explain the behavior.
- Do not post passwords, private Apple ID details, payment information, or personal contact data in public issues.
What to include for Game Center reports
Tell us whether the problem happened during sign-in, New Online, Auto-Match, Refresh, active match opening, or Resume Online. Include both devices and whether each player was able to see the same match.
What to include for rules reports
Describe the board state, whose turn it was, which piece moved, and whether a capture, multi-jump, king, undo, or no-move win looked wrong.